Repairs staff complete our City & Guilds training
A London housing association has celebrated the achievements of staff who completed a nationally-recognised vocational training scheme.
The repairs team at One Housing received certificates for the Understanding Buildings and Managing Repairs programme which was held over a three-month period, followed by successful completion of an exam.
The City & Guilds training was delivered by Nuts & Bolts Training. It included teaching about common building issues and problems like damp, condensation, plumbing, heating, electrics, heating, building construction and reporting repairs.
Allison Kennedy, Head of Customer Experience at One Housing, said: “This programme was really useful in giving our staff a thorough overview of how buildings work and what sort of difficulties arise.
“We hope by giving our team these extra skills we can help improve the service we offer our residents and increase our first time fix by diagnosing the repair correctly at first point of contact.”
Steven Proudfoot, Director of Nuts & Bolts Training, said: “Our City & Guilds training delivered through SHARE in Scotland helps people identify problems in properties more accurately and quickly.
“This means better use of time and resources for the organisation as a whole. The One Housing team worked really hard and we are delighted to be able to give them these certificates that prove their commitment and dedication.”
For more on this training, visit our course page here.
Master Class in Bid Writing – training for the housing sector
Funding bids are always important but perhaps never more so than in the current uncertain economic climate.
Nuts and Bolts Training is delighted to offer this comprehensive bid writing course developed specifically for the needs of the housing sector.
This course has been developed by John Westby, to help teams and organisations improve their success rate with funding bids.
John is a highly regarded and sought after expert on the subject of bids and tenders. With an enviable 30 year track record of securing multi-million pound contracts and grants within and beyond the housing sector, he has delivered his bid writing training courses throughout the UK.
Course Content
The course will assist delegates to prepare winning and realistic bids for commercial, government, trusts/foundations and other funders grant programmes with specific focus on:
- How to research and identify the right bid opportunities
- What increases or decreases your chances of winning?
- Analysing the application form
- Selling points, USPs and competitive advantages
- Bid planning, task division, review
- Using data to justify bids
- Drafting and writing methods
The course is suitable for all staff involved in business development and grant funding applications, including both those who are new to bid writing and more experienced people in the field.
The day’s programme will be supported by a comprehensive, up to date, workbook that will form an on-going reference tool for each candidate.
Programme Delivery
The course will be delivered in a central London location during November and December and will cost £230 per person.
Please contact us for available dates:
email info@nutsandboltstraining.co.uk or telephone 0333 355 4165
or contact us directly:
Julie Freemantle – Julie@nutsandboltstraining.co.uk – 07787 158663
Steven Proudfoot – steven@nutsandboltstraining.co.uk – 07584 229404
The course can also be delivered in-house where an organisation has a number of delegates. It can also be customised to organisations’ requirements.
“In a single day, John was able to provide insight into significantly improving the organisation’s process of bid writing. He provides excellent tools for linking the function of bid writing to the organisations core objectives , demonstrates how implementing these techniques can significantly improve success rates. Unlike other bid writing courses John encouraged us to practice the techniques and he gave constructive feedback. The course was fast paced, interesting and will assist in my role daily”
Sasha Rhoden – Premises Manager, Lido Centre
Cleaning Principles Level 2 qualification full funding available* – call for details
With a UK industry turnover estimated at £7.6bn, cleaning is one of the largest business sectors in the UK. It underpins many aspects of life today and is essential for the prevention of disease and spread of infection. People actively seek out clean, safe and comfortable environments so having a highly skilled cleaning workforce is essential.
This nationally accredited qualification is designed to provide individuals with the information they need to undertake a variety of tasks fundamental to working in the cleaning sector.
The programme covers the practical techniques needed to undertake core cleaning tasks as well as working with customers and adhering to health and safety requirements.
Qualification Content
- Develop knowledge of generic and specialist cleaning principles
- Gain awareness of practical cleaning techniques
- Health and safety requirements for the Cleaning and Support Services Industry
- How to work in a safe manner
- How to control risks in the workplace.
- Procedures for handling routine and non-routine waste
- How to handle and transfer routine and non-routine waste
- How to prepare for the cleaning of interiors and washrooms.
- How to carry out the cleaning of interiors and washrooms.
- How to check cleaning and resources, dispose of waste and return equipment.
- How to work with customers
- How to contribute to effective team working.
Benefits
Achieve a nationally recognised Level 2 qualification
No need to formally attend a college, meaning that you can learn in your own time at a pace that suits you.
Receive a set of high-quality learner support materials that will be yours to keep and use as a reference
Receive support and guidance from qualified assessors
Further your personal and professional development
Qualification delivery
As you work through the learning materials you will have the support of a knowledgeable assessor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete.
Upon successful completion of the course you will be awarded the NCFE Level 2 Certificate in Cleaning Principles.
The course is usually undertaken over a period of 8–16 weeks.
What is the cost?
Due to the availability of funding, this qualification is usually available at no cost * Funded places are strictly limited so please book early to secure your place.
If you would like further details of this programme please contact Julie or Steven
Email info@nutsandboltstraining.co.uk or call 07787 158663.
* Funding is subject to learners meeting set eligibility criteria, which must be provided prior to the start of any course.
Please note that a fee of £125 is payable if learners decide to withdraw from the course and do not complete their assessments.
Learners must want to independently enrol onto the course.
Right to buy: one-for-one replacement pledge not being met
ITS HOUSING WEEK!
New City & Guilds accredited training programme now available for the housing workforce
Nuts and Bolts Training is delighted to offer the training programme ‘Understanding Buildings and Managing Repairs’ which has been awarded programme accreditation status from City and Guilds. The accreditation was granted to our collaborating partner SHARE, a long established training provider to the housing sector in Scotland.
The programme has been designed for staff working in housing or for any organisation with responsibility for the maintenance and repair of properties. It gives candidates the skills needed to manage the repairs process efficiently and effectively reducing the cost of unnecessary call outs.
We are delighted to be able to launch our Understanding Buildings and Managing Repairs programme for staff like housing officers, call centre operators or for people in maintenance or property roles, said Steven Proudfoot, Director of Nuts & Bolts Training.
SHARE is a long established and highly regarded training provider to the housing sector in Scotland. It is the accredited programme provider and Nuts and Bolts Training will act as the training delivery partner in England.
Linda Orr from City and Guilds, Alan Forsyth from SHARE and Steven Proudfoot from Nuts and Bolts Training at the recent launch in Glasgow.
The programme is flexible and comprises five modules which can be taken individually as one day training programmes at a time and place to suit learner/organisational needs. On successful completion of all five modules followed by a short assessment a certificate will be awarded.
The individual modules are:
- Building construction – an introduction to basic building techniques
- Damp & condensation in buildings – identification, treatment and repair in residential property
- Plumbing & drainage – understanding commonly found systems and dealing with faults and repairs
- Heating, lighting & power – understanding electricity and heating systems
- Building Maintenance and Reporting Repairs – planning the maintenance cycle and the identification and management of repairs
While the programme is relevant to a wide range of occupations in housing it should be of particular interest to staff new to housing, staff dealing with technicians and contractors, staff working in a non-technical role handling customer or tenant queries, complaints and requests for repairs.
Each course comes with a comprehensive, up to date, work book that forms an on-going reference tool for candidates.
Training is delivered by housing association practitioners and industry specialists with a high level of technical expertise in their subject area. It can be delivered in-house where an organisation has 8 or more candidates or through a series of public courses for individuals and the following dates are now available:
- Building Construction – 27th September 2016
- Damp & Condensation – 11th October 2016
- Plumbing & drainage – 20th October 2016
- Heating, lighting & power – 1st November 2016
- Building maintenance & reporting repairs – 10th November 2016